In regards to pricing, we assure our customers that we will (to the best of our knowledge) always be below the prices of new-car dealerships for all service and repairs. We do not pretend to be the cheapest. We are not in competition with the cheap tune-up, tire and brake and oil change only stations. We offer comprehensive service, repair, diagnostic, and maintenance. Our facility, our level of technician certification and experience and our shop equipment are the highest level of quality attainable. We are not always the cheapest, but we are the best.
Certainly a quick lube shop can change a customer’s oil. They may even be able to do it for a cheaper price than we can. But with each of our trained technicians with many years of automotive repair experience, chances are they will spot that fan belt that’s ready to break. Do you want to take your chances with the kid at that quick lube shop?
It all boils down to trust. You can’t buy it. We can’t sell it. It can only be earned. Over 90% of our customers are returning customers. Of the 10% of new customers, 87% come from referrals from satisfied customers. The remaining 20% are new customers who come to us from our advertising. While these numbers are informative, we know that until you visit one of our shops, until you allow us to earn your trust, they are just numbers on a page. Please give us the chance and we will earn your trust.