Hillary was extremely grateful that San Francisco Automotive Solutions was there when she needed us most. She commutes from Sacramento to San Francisco several days a week in her Chevy Malibu. Unfortunately, one morning after checking out of her hotel in the city, her car wouldn't start. Hillary called around frantically to different auto shops and towing services, but wasn't getting the help she was expecting.
"Patrick and the team at San Francisco Automotive Solutions SAVED us!" Hillary says. "Breaking down in the busy Financial District during rush hour is everyone's worst nightmare, right? I had a horrible experience with several tow trucks and shops that declined to tow and service the vehicle. Patrick [Banta, owner] took us in right away and promptly ordered the part he suspected was failing."
The initial inspection by the automotive technicians at San Francisco Automotive Solutions revealed that the problem was likely the starter motor. It had failed and that's why her car wouldn't start. We found a replacement part and ordered it as quickly as possible, knowing that Hillary was in a tough situation and needed to get her car back on the road that same day.
"A mere 3 hours later, the part had been delivered and installed, and I was back up and running," Hillary adds. "I received several text updates during the entire process. Happy ending to an otherwise tough situation. If I'm ever in need of auto help while in SF again, this will be my go-to shop!!!"
Thank you, Hillary, for putting your faith in San Francisco Automotive Solutions and we are glad everything worked out with your new starter motor. Just know we're here to help any time you ever need us again!
For anyone in the Bay Area in need of automotive repairs or preventative maintenance services, call or text San Francisco Automotive Solutions today at (415) 957-1170 or schedule your service appointment online.